Finding the right employee for your organization does not happen overnight. The recruitment and selection process is a lengthy one.

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As a manager, you need to make sure your questioning and interviewing skills are up to the task. Behavioural Interviewing Techniques should be a Priority. Over the years, many types of interviewing have come and gone. Behavioural interviewing, however, has lasted, and there are good reasons why. This structured, defensible approach to hiring will help you hire the best candidate for the job.

Course Contents
  • Course Overview
  • History of the Interviewing Process
  • The Recruitment and Selection Process
  • Factors in the Hiring Process
  • Cost Analysis
  • Job Analysis and Position Profiles
  • Determining the Skills You Need
  • Finding Candidates
  • Advertising Guidelines
  • Screening Resumes
  • Performance Assessments
  • Problems Recruiters Face
  • Interviewing Barriers
  • Non-Verbal Communication
  • Types of Questions
  • Case Study
  • Traditional vs. Behavioural Interviews
  • Other Types of Questions
  • The Critical Incident Technique
  • Listening for Answers
  • Difficult Applicants
  • Interview Preparation and Format
  • Other Interview Techniques
  • Scoring Responses
  • Checking References
  • Human Rights
  • Skill Application
  • Pre-Assignment Review
  • A Personal Action Plan
  • Summary
Duration

This course will take approximately 3 months to complete

Target Audience

This course is suited for:

  • Supervisors/managers/HR personnel/team leaders/business owners
  • People who want to improve their HR career prospects

Register today

If you would like to sign up for this course, please contact us & we’ll send you your course pack!